Submit a request or start a return

To make the return process as simple as possible, please contact Bacio directly and we’ll help you with the next steps.

To start a return, email us at: info@b-acio.com

Please include your order number and the item(s) you wish to return.

If you have any questions regarding your order or need further assistance, our customer service team will be happy to help.

Model seen from behind in a light blue Bacio hoodie with a scooter print, walking on a wooden boardwalk through green trees
Model in a flat cap wearing the white Via Bacio Tee with a blue café illustration, standing in front of tall green grass